{"id":3385,"date":"2026-09-09T18:02:36","date_gmt":"2026-09-09T18:02:36","guid":{"rendered":"http:\/\/alltshop.com\/faqs\/"},"modified":"2026-09-10T04:43:19","modified_gmt":"2026-09-10T04:43:19","slug":"faqs","status":"publish","type":"page","link":"https:\/\/alltshop.com\/es\/faqs\/","title":{"rendered":"Preguntas frecuentes"},"content":{"rendered":"<h2>\u00bfCu\u00e1ndo se enviar\u00e1 mi pedido?<\/h2>\n<p>Los pedidos se env\u00edan en <strong>2\u20134 d\u00edas<\/strong> despu\u00e9s de realizar su pedido.<\/p>\n<h2>\u00bfCu\u00e1nto tiempo dura la entrega?<\/h2>\n<p>La entrega estimada es <strong>7\u201312 d\u00edas despu\u00e9s del env\u00edo<\/strong>. Este es el per\u00edodo de entrega, separado del per\u00edodo de env\u00edo de 2-4 d\u00edas. Los tiempos de tr\u00e1nsito pueden variar con el destino, el transportista y el procesamiento aduanero.<\/p>\n<h2>\u00bfC\u00f3mo reviso mi pedido?<\/h2>\n<p>Utilice el <a href=\"\/es\/order-tracking\/\">p\u00e1gina de b\u00fasqueda de pedido<\/a> con su n\u00famero de pedido y direcci\u00f3n de correo electr\u00f3nico de facturaci\u00f3n. Los clientes registrados tambi\u00e9n pueden comprobar pedidos en <a href=\"\/es\/my-account\/\">Mi cuenta<\/a>.<\/p>\n<h2>\u00bfCu\u00e1l es la diferencia entre Sin estampado y Estampado?<\/h2>\n<p>Seleccionar <strong>Sin estampado<\/strong> si no quieres personalizaci\u00f3n. Elige <strong>Estampado<\/strong> para mostrar el cuadro de personalizaci\u00f3n e introducir el contenido que desea personalizar, como Messi +10 +2022 World Cup Patch. El cuadro de personalizaci\u00f3n debe completarse cuando se selecciona Imprimir.<\/p>\n<h2>\u00bfC\u00f3mo elijo una talla?<\/h2>\n<p>Compruebe la informaci\u00f3n del talla en la p\u00e1gina del producto antes de elegir su talla. Si no est\u00e1 seguro, <a href=\"\/es\/contact\/\">Cont\u00e1ctenos<\/a> e incluya el enlace del producto y el talla que est\u00e1 considerando.<\/p>\n<h2>\u00bfPuedo cambiar un pedido o informar de un problema?<\/h2>\n<p>Comun\u00edquese con nosotros con su n\u00famero de pedido y los detalles de su solicitud. Una solicitud no confirma que se pueda cambiar un pedido o aprobar una devoluci\u00f3n; primero tendremos que verificar el pedido y el problema.<\/p>\n<h2>\u00bfCu\u00e1l es su pol\u00edtica de devoluci\u00f3n e intercambio?<\/h2>\n<p>Para los productos sin personalizar, cont\u00e1ctanos en un plazo de <strong>30 d\u00edas desde la entrega<\/strong> para solicitar una devoluci\u00f3n o un cambio. Los art\u00edculos personalizados con estampado no admiten devoluciones ni cambios por motivos ajenos a defectos de calidad. Si hay un problema de calidad, el vendedor paga los gastos de devoluci\u00f3n; en las dem\u00e1s devoluciones admitidas, los paga el cliente. Consulta la <a href=\"\/es\/return-policy\/\">Pol\u00edtica de devoluciones<\/a> para el proceso y los detalles.<\/p>\n<h2>\u00bfC\u00f3mo puedo contactar con el servicio de atenci\u00f3n al cliente?<\/h2>\n<p>Correo electr\u00f3nico <a href=\"mailto:326900996@qq.com\">326900996@qq.com<\/a> o env\u00edenos un mensaje <a href=\"https:\/\/wa.me\/8617676502520\">WhatsApp: +86 176 7650 2520<\/a>. Incluya su n\u00famero de pedido si su pregunta se refiere a una compra.<\/p>","protected":false},"excerpt":{"rendered":"<p>When will my order ship? Orders are dispatched in 2\u20134 days after placing your order. How long does delivery take? Estimated delivery is 7\u201312 days after dispatch. This is the delivery period, separate from the 2\u20134 day dispatch period. Transit times can vary with the destination, carrier and customs processing. How do I check my [&hellip;]<\/p>\n","protected":false},"author":0,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-3385","page","type-page","status-publish","hentry"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/alltshop.com\/es\/wp-json\/wp\/v2\/pages\/3385","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/alltshop.com\/es\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/alltshop.com\/es\/wp-json\/wp\/v2\/types\/page"}],"replies":[{"embeddable":true,"href":"https:\/\/alltshop.com\/es\/wp-json\/wp\/v2\/comments?post=3385"}],"version-history":[{"count":1,"href":"https:\/\/alltshop.com\/es\/wp-json\/wp\/v2\/pages\/3385\/revisions"}],"predecessor-version":[{"id":3391,"href":"https:\/\/alltshop.com\/es\/wp-json\/wp\/v2\/pages\/3385\/revisions\/3391"}],"wp:attachment":[{"href":"https:\/\/alltshop.com\/es\/wp-json\/wp\/v2\/media?parent=3385"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}